Frequently Asked Questions

We provide B2B logistics & delivery, same-day and next-day business delivery, storage, fulfilment, specialist courier services and office furniture/commercial interior installation.

These services can be used individually or combined when you need one logistics partner to manage several stages of the job. You can explore our full range of services for more information.

Yes, our services are focused on B2B customers. We work with businesses that need dependable logistics support, from individual urgent deliveries through to ongoing storage, fulfilment, distribution & installation requirements.

We can handle requirements ranging from documents & parcels through to pallets, commercial goods, vehicles and specialist or sensitive equipment.

The right transport and handling arrangements depend on what you are sending, so we recommend discussing unusual, fragile or specialist consignments with our team before booking.

Yes. We provide same-day delivery for time-critical business requirements.

We do not operate to a strict cut-off time throughout the majority of the working day, Monday to Friday. Whether we can accommodate a particular job depends on factors including collection location, destination, vehicle requirements & availability.

Yes. Next-day business delivery is available for requirements including commercial goods, pallets & other consignments that need dependable onward transport without requiring a dedicated same-day service.

Contact us with the collection, destination, goods & required timeframe and we can advise on the appropriate option.

Yes. We support movements involving fragile, sensitive, specialist & high-value commercial goods where careful handling and clear accountability are important.

Our specialist courier services can also form part of a wider requirement involving storage or onward delivery.

Yes. We provide commercial storage for requirements including palletised goods, bulk inventory, overflow stock, project materials & other business stock.

Storage can be short or longer term depending on your requirements. Find out more about our business storage solutions.

Yes. Our warehouse operation can support storage alongside picking, loading, fulfilment, dispatch & onward distribution.

This allows businesses to outsource more of the physical logistics process instead of coordinating separate warehouse and transport providers.

Yes. This is one of the advantages of combining our warehouse & transport capabilities.

Goods can be stored with us before being prepared for onward movement and delivered using our logistics operation when required. Exact arrangements will depend on your stock, volumes, frequency & delivery requirements.

Yes. We support individual jobs as well as businesses looking for a longer-term logistics, storage, fulfilment or 3PL relationship.

For businesses considering outsourcing more of their supply chain, our guide to 3PL & 4PL logistics provides a useful introduction to the different models.

Yes. We provide office furniture installation for commercial projects, including delivery, placement & installation.

Our experience covers smaller office requirements as well as larger, phased and multi-floor commercial fit-outs.

Yes. We can bring storage, picking, loading, transport, site handling & installation together as one coordinated service.

This is particularly useful for furniture dealers, suppliers & commercial interior businesses that want fewer handovers between the warehouse and the completed installation.

Yes. CSCS-qualified installers form part of our commercial furniture & site-based installation capability where required.

We also hold wider accreditations and approvals relevant to businesses with procurement, quality, environmental and health & safety requirements.

Yes. We work with bespoke & specialist furniture and can provide white-glove support where particular handling, delivery or installation requirements need to be considered.

Product familiarity is also important to our approach, helping installation teams understand how the furniture should be handled and installed.

No. We can undertake installation even where we have not provided the original delivery, depending on the project requirements.

Where appropriate, however, combining storage, delivery & installation gives you one team coordinating more of the process.

Contact us by phone, email or through our online contact form and tell us what you need.

Useful information includes what is being moved, collection & delivery locations, required timings, quantities or load size, storage requirements and any handling, access or installation considerations. We can then assess the requirement and provide an appropriate quotation.

There is no single price because requirements vary.

Pricing can depend on factors including mileage, vehicle requirements, urgency, load size, storage requirements, handling and whether additional services such as installation are involved. We aim to establish the scope and expectations clearly when quoting rather than giving a generic price that may not reflect the actual job.

We start by understanding what you need, including timings, vehicle requirements, storage, site access & any specialist handling or installation considerations.

Once the scope and quotation are agreed, we plan the operational details. This can include collection, warehouse handling, picking & loading, route planning, driver or installer allocation and site requirements.

During the job, our aim is to keep communication practical and proactive so you are not left chasing for information.

Our team provides direct communication throughout the job where updates are required.

We believe customers should know what is happening, who is handling their requirement & what to expect. If circumstances change, our approach is to deal with the issue and communicate clearly rather than passing the problem elsewhere.

PB Logistics Solutions Ltd is based in St Neots and has a strong local footprint across Cambridgeshire and the surrounding region, including Huntingdon, Peterborough & Cambridge.

We also support customers nationally across the UK, including wider delivery and commercial installation requirements. You can view our service coverage for more information.

We can support certain requirements connected with inbound shipments, containers and overseas goods arriving into the UK.

However, outbound international shipping and complex import/export services are not currently positioned as one of our core day-to-day offerings. For a specific requirement, contact our team so we can confirm whether we can support it.

PB Logistics Solutions Ltd holds ISO 9001, ISO 14001 & ISO 45001 as part of our Integrated Management System. We are also an RHA member, SSIP Approved & SMAS Worksafe, with CSCS-qualified installers supporting relevant site-based work.

These credentials are particularly important for businesses, procurement teams and supply chains where documented quality, environmental and health & safety standards form part of supplier selection.

We do not see logistics as simply providing a vehicle and driver.

The value of a good logistics partner also comes from planning, communication, handling, accountability & problem solving. We can combine transport with storage, fulfilment and commercial installation, while giving customers access to real people who understand the job.

Our aim is simple: you should not have to spend your day chasing your logistics provider.

Learn More About PB Logistics Solutions Ltd